Hail damage often goes unnoticed because it rarely causes immediate leaks. It appears as dark spots, "bruises," or missing granules on shingles. Because our team consists of former insurance adjusters, we provide a professional inspection that identifies structural damage that a standard contractor might miss.

Yes. Wind and hail damage are "latent" issues. The impact of hail weakens the shingle's waterproof layer, which leads to leaks months or even years later. In Southeast Wisconsin, you have a limited window to file a claim after a storm event. Filing early ensures your property is protected under your current policy coverage.

In Wisconsin, insurance companies typically cannot raise your individual premiums for a "catastrophe claim" caused by weather (Acts of Nature). Rates are generally adjusted based on the entire region or zip code after a major storm event, so not filing a claim when you have damage actually costs you more in the long run.

While it depends on your specific policy, most Wisconsin homeowners have one to two years from the date of the storm. However, we recommend an inspection immediately following a storm to document the "Date of Loss" accurately, which is critical for a successful claim approval.

Most roofing companies only understand labor and materials. Because we are former insurance adjusters with 40+ years of experience, we understand the "claims language." We use Xactimate (the same software used by insurance companies) to ensure your estimate is accurate, detailed, and leaves no room for the insurance company to underpay your claim.

Don't panic. Claims are often denied due to insufficient evidence or an inexperienced adjuster. As experts in storm restoration in Milwaukee, we can review your denial letter, provide supplemental photo evidence, and meet with your insurance carrier for a re-inspection to ensure all legitimate damage is accounted for.

No. This is a common myth. You have the legal right to choose any contractor you trust. The insurance company’s job is to pay the fair market price for the repairs. We work directly with your insurance scope to ensure the job is done with high-quality materials at no additional out-of-pocket cost to you beyond your deductible.

Most residential projects are completed in one to two days. Our local crews are trained in efficient "tear-offs" and installations, ensuring your home is dried-in and protected quickly. We also perform a rigorous magnetic nail sweep to keep your driveway and yard safe.

A manufacturer warranty covers defects in the shingles, but a workmanship warranty covers the installation. While many competitors offer 1 or 2 years, Duration Exteriors offers a 5-year workmanship warranty. We stand by our installs because we know they are built to last the Wisconsin winters.

We are locally owned and operated in Greenfield, WI. we serve the entire Southeast Wisconsin region, including Milwaukee, Waukesha, Brookfield, New Berlin, and West Allis. We are your local neighbors, not "storm chasers" from out of state.